메뉴 바로가기
주메뉴 바로가기
컨텐츠 바로가기

비쥬얼

FAQ

Q When is the release date?
It will be officially released within the end of Jan 2018.

Q Is the shipping fee free?

The shipping fee is set to $10 world-widely. (or included in the product price. 1 Find MI +shipping) 

Q What is the size and weight of ChirpAngel?

The size is 6.5 x 7 x 1.6cm (H). The weight is under 80g.

(Specifications are subject to change later.)

Q What is the maximum length of the virtual string?

The max length is 50M. However, the range will be shorten if obstacles such as building are existing nearby. The average length will be 20~30M. 

Q How can I replace the battery? Where can I purchase the battery?

It is impossible to replace the battery since the battery is embedded and integral.

You can use it semi-permanently since the solar energy will periodically charge the internal battery and remote charge is even possible in indoor.

Q Is it waterproofed?

Weak rain will not be a problem, but it is not completely waterproofed. A shower may cause a problem to the device. If you want to wash the harness backpack, please detach ChirpAngel before you wash it. (Water Resistance supported)  

Q What devices are compatible?

It can be used in every phone with internet connection as well as PC or even in non-smartphone. Also, it can be used through a text message or ARS phone.

Q How the SOS voice is implemented?

SOS voice is saved by default. You may choose the voice that you prefer. Also, you can choose what you want each from the voice and content option. 

Q WIFI consumes more battery than Bluetooth. Doesn’t it cause frequent battery replacement?

There is an option in the ChirpAngel app option that allows you to locate the pet only when you want it. If you select this option, ChirpAngel will consume almost no battery. 

Q What happens in areas where WIFI connection is unavailable?
Even in shaded area where communication is not smooth, ChripAngel can automatically send a rescue request message to around through the preset automatic SOS execute function. (Ex: after 1 hour of departure from safe zone) 

Q You said it is operated with a lithium polymer + solar battery. What happens if the battery is discharged and the pet enters into the area with no sunlight?
As long as it is not the rainy season, solar battery will be started to charge even with a little sunlight when lithium battery is discharged. Even if the direct sunlight does not illuminate the room, charging will be proceeded. You don’t have to worry about it at all.